Customer Support

How do I maintain my Somerset Floor?

Where can I find Somerset Hardwood Flooring?

Why choose hardwood flooring versus other types of floor covering?

Should you choose pre-finished or site finished hardwood flooring?

Is Somerset Hardwood Flooring recommended for kitchens?

What about Somerset Hardwood Flooring and pets?

How many coats of finish does Somerset Hardwood Flooring have?

Why choose Somerset Hardwood flooring?

How do I maintain my Somerset Floor?

See Somerset's Floor Care section of this web site for complete floor care information, including care products and preventive maintenance tips.

Where can I find Somerset Hardwood Flooring?

Throughout our web site you’ll find a “Locate Dealer" feature at the top right hand side. Just type in your zip code, click on “LOCATE" and a list of Somerset Total Options Dealers within a 150-mile radius of your zip code will be provided (from closest to furthest away). These dealers display the full line of Somerset flooring and are knowledgeable to assist you in your purchase decision. If there are currently no dealers in your area, please call our customer service department toll-free at 877-404-9663 for information on where to buy Somerset.

Why choose hardwood flooring versus other types of floor covering?

Consider these facts:

Should you choose pre-finished or site finished hardwood flooring?

Is Somerset Hardwood Flooring recommended for kitchens?

The kitchen is one of the most popular rooms in the home for a hardwood floor. Somerset now offers hardwood flooring in 1/2" thick, 7-ply engineered construction that offers greater stability than solid hardwood flooring in areas that are prone to spills, moisture, etc. However, as the kitchen tends to be the highest traffic area in most homes, it is recommended that you use non-rubber backed mats in front of the sink, refrigerator, and stove (pivot points). Any spills should be wiped dry as soon as possible. Chair legs should have felt tipped glides, and the felt should be maintained to avoid damaging your floor.

What about Somerset Hardwood Flooring and pets?

As a rule, the larger and/or more active the pet, the more damage potential exists. Pet claws can scratch any hardwood floor finish, and are not covered under the terms of the Somerset Limited Warranty.

How many coats of finish does Somerset Hardwood Flooring have?

A high number of coats or finish does not equate to finish thickness or durability. Somerset applies one of the thickest finishes in the industry, and the finish consists of the most durable type of coating currently available.

Why choose Somerset Hardwood flooring?